Refund And Return Policy

Celincs Commitment: Your Satisfaction Guaranteed, 

At Celincs, we are dedicated to providing you with products designed to address [specific problem your brand solves]. We believe in the effectiveness of our products and recommend using them for at least 14 days before considering a return. If you are not satisfied with your purchase after 14 days and within our 60-day money-back guarantee period, please contact us at contactcelincs@gmail.com.

Cancellation Policy Any changes or cancellations to an order must be made within 24 hours of placing the order. After this period, we may not be able to accommodate your request as the order will likely have entered the processing phase. If you cancel within 24 hours, we will process your refund within 7 business days.

60-Day Money-Back Guarantee We are confident in our products and encourage you to use them for a minimum of 14 days to experience their full benefits. If you remain dissatisfied and wish to return the items, you may do so after 14 days but within the 60-day money-back guarantee period. Please note that shipping fees, if applicable, are non-refundable.

To initiate a return, please contact our support team by filling out the form on our Contact Us page or email us directly at contactcelincs@gmail.com. For a smoother process, provide your Order Number or the Name and Email Address used for the order.

Damaged Items We take great care in packaging our products to prevent shipping damage. An item is considered damaged if it has a defect or is physically broken. Damaged packaging with an intact product, such as dented boxes, is not considered damage.

If your item arrives damaged, notify us within 72 hours of delivery. Email us at contactcelincs@gmail.com with a clear photo of the damage. We will assess if you are eligible for a replacement at no cost. We do not offer refunds, replacements, or accept returns for items damaged through normal use, wear and tear, or misuse.

Shipping and Delivery While we strive to deliver your order promptly, we are not responsible for shipping or delivery delays outside our control, including those caused by the courier, customs, or other shipping issues. For delivery problems, please contact the courier directly. We are not liable for lost, stolen, or delayed packages.

Incorrect Shipping Address It is your responsibility to ensure the shipping address is correct at checkout. If an incorrect address is provided and not corrected within 24 hours of placing the order, we cannot offer a resend or a refund.

Please note that we reserve the right to modify this Return & Refund Policy at any time. It is your responsibility to review the most recent version before purchasing and using our products. By purchasing and using Celincs products, you accept this Return & Refund Policy.